Cyber and Privacy Protection
Cyber and Privacy Protection has become a part of our daily lives. We all spend a lot of time, money and energy ensuring that we are safe online, (or at least attempting to), but there are many hidden traps that business owners are unaware of.6 Criteria for Contracting a Virtual Assistant
The virtual assistant that you contract with needs to have sufficient experience. Try to avoid those who are overqualified and always avoid who aren’t aligned with what your and your company needs. Before you even start making interviews, write out what the tasks are specifically, so that everyone is on the same page and to ensure that there will be a good fit for the project or task at hand. When you’re ready to begin interviewing, use these six areas as a criteria to make sure you’re bringing in the right kind of person to your team:Biggest Mistakes to Avoid When Faced With Negative Online Reviews and What to Do About Them
It’s a business fact that every now and then something goes awry and a customer ends up being upset. And when a customer feels your product or service didn’t live up to their expectations, sometimes they want to tell the world. Loudly. And it’s not fun to be on the receiving end. Ego’s get bruised, tempers flare and the knee-jerk reaction is to immediately go on the defensive.McDonald’s Gets It Wrong While Market Basket Gets It Right
Same day, minutes apart, two completely different experiences at McDonald’s and Market Basket (a Northeastern United States grocery store chain) and the lessons we can learn as a result. First, Market Basket. If you’re in the NE, you may be aware of the internal dispute the store’s going through.The Community Membership Model
One type of membership can focus primarily on a community of its members. While this can be a secondary benefit of some memberships – and when it is, it tends to not be successful long-term – it can be setup to be an important part of a membership.